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71% of customers (age 16-24) believe that a quick response from a service staff can drastically enhance their buyer expertise. If the company’s customer support is excellent, 78% of shoppers will do business with them again after a mistake. 89% of shoppers are extra doubtless to make one other buy after a optimistic customer service expertise.
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A survey of online market OnBuy.com’s customers found that 53% of younger folks aged between 25 and 34 choose to seek out particulars online quite than speak to retailer workers when they’re in a shop. Shopify, BigCommerce, WooCommerce, ChannelAdvisor, CedCommerce, Cafe24, Tienda Nube and Feedonomics to give small companies the assist they want. These organizations supply powerful tools to assist entrepreneurs start and run their businesses and move online. Now they’ll help small companies build and …